Blog

/Blog

The Changing Face of Digital Business Banking

Traditional banks and credit unions are finding their small business customers, an important component of their businesses, are targets of aggressive competitors. With 30.2 million small businesses in the U.S., these firms account for 99.9% of all American business and create nearly half of the nation’s Gross Domestic Product. They are a valuable source of business if they are properly served. Whether it’s payment processing, small business lending or digital banking, there are now a host of competitors offering these services

Case Study: Taking a Top 20 Bank Online

Financial institutions of all sizes are looking to migrate their business into the cloud due to the many advantages to this strategy. However, migration is a momentous task, particularly for business banking applications, not least because a tremendous amount of data is involved. These challenges are amplified for larger institutions. In fact, a great test of a migration tool is to test it on one of our nation’s largest banks. That’s exactly what happened recently when one of Xtensifi’s clients,

mobile-banking-deposits

How Banks Are Driving Deposits Now

Mid-tier regional banks, community banks and credit unions are under increasing pressure from larger, national banks intent on luring away their customers. Seeing their deposits pulled away by these competitors is one of the most ominous trends in the industry right now. To put the problem in perspective, whereas average annual deposit growth industry wide is 4.6 percent, JP Morgan Chase, one of the nation’s largest banks, has seen its deposits grow 9.5 percent since 2014. Other large national banks,

Offering Personalized Digital Offerings with Better Data and Automated Intelligence

Offering Personalized Digital Offerings with Better Data and Automated Intelligence

Today’s consumer is accustomed to constantly being connected via mobile, social media, and real-time technology. With the increased use of on-demand applications and services and the influence of social media, the way people connect, share and communicate has resulted in more demanding customers requiring a high level of service.  They expect personalized services in a timely manner delivered the way they work themselves. It should not be news that consumers compare their online banking experience to every other online experience they are offered. Banks that don’t measure up

Where to Focus Your Digital Investment?

Where to Focus Your Digital Investment?

Nearly every management team working in financial services today is focused on the digital channel. It has become a competitive mandate. According to a recent Accenture North American Consumer Digital Banking Survey, virtual banks and payment providers saw a net 15 percent gain in new customers in the past year. Banks must continue to refine and expand their digital capabilities or be left behind. But where to start? We’ve been watching this space closely since 2009, providing strategy and

The Shift All Banks Will Eventually Make

The Shift All Banks Will Eventually Make

The news that TD Bank Group will migrate its technology platforms to the cloud — in a similar vein to what Capital One Financial did earlier this year, but using a more gradual approach — may have come as a surprise to some. As American Banker editor at large Penny Crossman pointed out: at one time financial institutions thought their data and their customers’ data was too sacrosanct to ever store in a public cloud. It was no surprise here.

The Importance of Certifications

Like many companies, your business may be migrating to the cloud, building new systems or solutions in the cloud, or both. Businesses are moving to cloud computing because it’s economical, scalable, fast, and advanced—with more and better features than conventional technology. With cloud computing, companies can avoid extensive integration and maintenance efforts, because cloud services offer nearly everything you need in a single platform. Cloud-certified professionals Whether you’re designing a new, cloud-based system or solution or moving an existing application to the cloud, you’ll likely need the help of IT

Giving Today’s Customers What They Want: The Advantages of Open Architecture

It’s not news that consumers are looking for the latest and greatest in digital and mobile technology in their everyday activities—including banking. To get what they want, these consumers are not averse to looking beyond traditional financial institutions to fintechs and other third-party providers. Banks and credit unions are working hard to meet the same consumer demands, but they are often hobbled by inflexible, siloed legacy systems. That’s where open architecture comes in. Adopting an open architecture platform allows financial institutions to engage with third-party developers through open

FinTech in the Cloud: Modernizing Your Operations

As Amazon Web Services (AWS) and other cloud service providers continue to gain ground, many banks are moving their fintech applications to the cloud. They have sound reasons for doing so, as cloud computing saves costs, boosts efficiency, and offers layered security approaches as well as automated deployment models. Moreover, the barriers to entry are lower than ever before. Lower-cost, more efficient Cloud computing is less expensive and more efficient than traditional computing in a number of ways. With cloud services, organizations only pay for what they use; they

Planning Your Online Banking Migration

Financial institutions have vast stores of data about their customers. As systems become outdated, needs evolve, and/or regulations change, banks often have to move this critical data from one system to another. In fact, data has to be migrated any time a bank installs a new server or software platform. To avoid losing critical data or hampering access to it, banks need to have a strategy and plan in place before starting the migration process. Lessons learned from other FIs Experience has