digital investment

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Where to Focus Your Digital Investment?

Where to Focus Your Digital Investment?

Nearly every management team working in financial services today is focused on the digital channel. It has become a competitive mandate. According to a recent Accenture North American Consumer Digital Banking Survey, virtual banks and payment providers saw a net 15 percent gain in new customers in the past year. Banks must continue to refine and expand their digital capabilities or be left behind. But where to start? We’ve been watching this space closely since 2009, providing strategy and