financial services strategy

/Tag:financial services strategy

Voice Banking Technology is the Channel of the (Near) Future

The conversation surrounding the use of voice banking in financial services has become impossible for institutions to ignore. Consumers of 2018 are relying more and more on digital technology to perform everyday tasks; their fondness for mobile banking continues to grow; and digital assistants such as AlexaTM and SiriTM are gaining swift popularity. Some banks understand that voice banking will likely be a significant part of the financial industry’s future landscape and are tapping into the services and major benefits